SHIPPING & RETURNS
Shipping Policy
Currently, the CGH Gift Shop is only offering curbside pick-up for online orders.
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Pick-up is only available Monday - Friday, 10 am - 3:30 pm. The gift shop will be closed on certain holidays. Feel free to call the gift shop at 815-625-0400 ext. 4474 if you'd like to know if we will be open on a specific day.
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When picking up your order, please park in the circle drive at the hospital entrance at
100 E. Le Fevre Rd Sterling, IL 61081
Call the gift shop at 815-625-0400 ext. 4474 to let us know you've arrived and what car you've arrived in. Once we know you're here, we'll take your order out to you.
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Return & Exchange Policy
Returns within 30 days only when accompanied with receipt.
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NO RETURNS ON CLEARANCE OR SEASONAL ITEMS
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Due to COVID, no returns on clothing.
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