SHIPPING & RETURNS

Shipping Policy

Currently, the CGH Gift Shop is only offering curbside pick-up for online orders.

 Pick-up is only available Monday - Friday, 10 am - 3:30 pm. The gift shop will be closed on certain holidays. Feel free to call the gift shop at 815-625-0400 ext. 4474 if you'd like to know if we will be open on a specific day. 

When picking up your order, please park in the circle drive at the hospital entrance at

100 E. Le Fevre Rd Sterling, IL 61081

Call the gift shop at 815-625-0400 ext. 4474 to let us know you've arrived and what car you've arrived in. Once we know you're here, we'll take your order out to you.

Return & Exchange Policy

Returns within 30 days only when accompanied with receipt.

NO RETURNS ON CLEARANCE OR SEASONAL ITEMS

Due to COVID, no returns on clothing.